Hotel Industry Compensation Survey Caribbean and Latin America

Rewards Research & Human Capital Insights

Do you have the insights to attract and retain your best talent?
The HICS CALA Survey delivers the most comprehensive, high quality, trusted salary and benefits data across the region. Equip your HR and business leaders with the intelligence to make confident, evidence-based decisions.

Reliable data. Strategic advantage.
Join a trusted, third-party survey that’s fully compliant with anti-trust and fair competition regulations. Access insights you can rely on, from entry-level roles to executive committee, across every hotel function and department.

About the Survey
The HICS CALA Hospitality Rewards Survey is managed by a Steering Committee of your peers in partnership with a dedicated survey manager. Data collection and reporting are handled through an intuitive analytics platform, delivering actionable insights and trends.

Who Participates?
Leading hotel groups across all STR service tiers, from economy to luxury, take part each year. The survey represents a wide range of property types, including city-centre, resort, lifestyle, residential, and all-inclusive hotels. Current membership includes multi-national, regional, and local hotel companies, collectively covering hundreds of properties and thousands of employees across multiple CALA countries.