INDUSTRY FOCUS

We provide a dedicated suite of human capital solutions and consulting to the hotel & hospitality, airline & travel and real estate industries. Key industry-specific offerings are shown below, but further general industry solutions can be found here.

Hotels and Hospitality

HIRG EMEA networking group and remuneration surveys

Red House International proudly manages the Hotel Industry Rewards Group (HIRG) EMEA network group, comprising of 56 hospitality industry companies operating across 50 countries.

HIRG EMEA membership includes:

Salary and benefits surveys for 3,000 hotels and 350,000+ incumbents across Europe, Middle East and Africa;
Provision of accurate, up-to-date information regarding trends in total rewards, through reports, surveys and studies;
An environment for peer to peer networking across the Hotel Industry in the Reward field, including via the annual conference.

In addition to the standard surveys contained within the HIRG membership, we support surveys tailored to specific client requirements, including F&B/ standalone restaurants and research into emerging markets e.g. Africa.

HICS CALA networking group and remuneration surveys

Red House International proudly manages the Hotel Industry Compensation Survey (HICS) CALA network group, comprising of 20+ hospitality industry companies operating across over 15 countries.

HICS CALA membership includes:

Salary and benefits surveys for 360+ hotels across the Caribbean and Latin America;
Provision of accurate, up-to-date information regarding trends in total rewards, through reports, surveys and studies;
An environment for peer to peer networking across the Hotel Industry in the Reward field, including via the annual conference.

Operational and HR Audits

Fully-mobile audit technology is the key to recognising procedural red flags and risks, both within and across business units. Red House International’s ‘AuditHub’ is a one-stop shop for your HR and operational audits, encompassing:

A single SaaS platform, providing restricted access to business units as well as regional and corporate offices
Pertinent and customisable questions to review your SOPs, policies and practices
Fully-mobile, company-branded technology, allowing for ease-of-use and save-and-return for team members
Clear analytics and reporting, both within and across business units
Escalation of red flags to accountable parties
Triggered action planning, to ensure that change is affected
Online training, to drive the engagement of participating team members

Whether you work across one location or numerous regions, in one business unit or many smaller teams, AuditHub makes recording and reporting audit findings quicker and easier than ever before.

And, with findings that are easy to share across all levels of management, any anomalies or areas of concern can be immediately highlighted and acted upon, before they have a chance to impact your business performance.

Talk to us to turn a tick-box exercise into a simple process that drives compliance and efficiency.

Workforce Planning Software

Are you resourcing your business units in the most effective way possible? Are you sure roles aren’t over-graded or over-promoted? Is having too many of a particular job driving up your costs?

Our workforce planning software uses detailed data to help you define the most effective workforce structure for your business units. Apply key operational metrics to the data to receive customised recommendations on the number of staff needed by role and level.

Benchmark your current people structures, both externally and internally. Compare and share data across business units and the whole organisation by job level and type, and quickly identify and address anomalies and inconsistencies.

You can even use the software to guide plans for future business units across multiple markets – helping you to control staff costs while driving performance. Contact us today to book a free demo.

Property and Corporate Job Architecture

As workforces change and new technology comes into play, job architecture frameworks must adapt to ensure the performance of your people and your business.

Using our hotel industry expertise and job frameworks, we provide robust structures and processes – including job titling, descriptions and levelling – that are fully-tailored to your business.

At a time when equality and diversity legislation are ever-changing, our job evaluation methodology is designed to ensure compliance with the latest regulations. We’ll work independently to design, build and implement new systems and processes, or review your current systems and recommend improvements.

Contact us to find out more.

Airlines and Travel

Market Data Surveys and Bespoke Benchmarking

Red House International is delighted to have been selected by the Airline People Directors’ Council (APDC) to manage the International Ground Staff survey for members in the global airline industry.

The project includes full design and annual production of the compensation and benefits surveys, specifically for ground staff roles, for 35 member companies across 60 countries/ regions.

Commercial, Residential & Rural Real Estate

Market Data Surveys and Bespoke Benchmarking

Do you need to tap into a new, tricky or unresponsive market, or gather data in a segment that’s notoriously hard to reach? We can help.

We’re skilled at identifying and reaching out to the right participants, proactively encouraging their feedback and securing their involvement.

Our customised market data surveys equip you with the information you need to make smart business decisions that put you one step ahead of the competition. And our easy-to-use data platform, RewardHub, extracts, analyses and presents that data in a format your decision-makers need to do their job effectively.

Brokerage Commission Plans

The performance of your sales team is vital when it comes to business growth – and having an effective salesforce compensation plan, which creates a rewarding environment for both your team and company stakeholders, is a critical component of any business.

Red House International works closely with you to review and design effective, consistent sales programmes that incorporate oversight and governance from your compensation team and align with your reward strategy.

Our sales compensation modelling tools make communicating results to your team both quick and easy, while providing comfort that funding fits your budget. Contact us to find out more.