Rewards Research & Human Capital Insights
Do you have the insights to attract and retain your best talent?
The HIRG EMEA Survey delivers the most comprehensive, high quality, trusted salary and benefits data across the region. Equip your HR and business leaders with market intelligence to make confident, evidence-based decisions.
It’s more than base salary – see the full picture.
Our survey benchmarks total compensation to help you:
• Support competitive pay and benefits strategies
• Inform market entry, development, and expansion decisions
• Strengthen recruitment, retention, and budgeting processes
Reports cover multiple pay components including:
• Hourly and annual pay
• Allowances and benefits (healthcare, pension, perks)
• Incentives and performance bonuses
• F&B/rooms discounts, service charge/tips
• International pay and benefits
• Working hours and vacation days
Reliable data. Strategic advantage.
• Join a third-party survey that’s fully compliant with anti-trust and fair competition regulations.
• Access insights you can rely on, from entry-level roles to executive committee, across every hotel function and department.
• Create custom reports focused specifically on your peer group, luxury status, revenue, city, etc.
Participation:
• Flexible membership options: Fees vary by company scope and country, from single property to multi-national access
• Confidential and secure: All data is anonymised and managed under strict confidentiality protocols
Positions Covered
Benchmark your salary and benefits against any of the over 185 positions included in the survey.
General Management & Admin
General Manager
Hotel / Resident Manager
Head of Operations
Head of Quality Assurance
Operations Manager
PA / Executive Secretary
Quality Assurance Manager
Department Coordinator
Management Trainee
Administrative Assistant
Receptionist
Residences
General Manager Residences
Head of Residential Operations
Residential Department Manager
Residential Coordinator
Information Technology
Head of Information Technology
IT Manager
Assistant IT / AV Manager
IT Specialist
AV Technician
IT Co-ordinator
Finance & Procurement
Head of Finance
Finance Manager
Purchasing Manager
Chief Accountant
Credit Manager
Payroll Manager
Stores Manager
Accounts Supervisor
Cost Controller
General Cashier
Income Auditor
Purchasing Supervisor
Accounting Clerk
Night Auditor
Purchasing Clerk
Stores Supervisor
F&B Cashier
Storeroom Assistant
Spa & Recreation
Head of Spa & Recreation
Head of Recreation
Head of Spa
Golf Manager
Recreation / Kids Club Manager
Spa Manager
Golf Professional
Head Therapist
Fitness / Sports Instructor
Therapist
Spa Supervisor
Beauty Therapist / Stylist
Lifeguard
Spa & Recreation Attendant
Rooms
Head of Rooms
Assistant Head of Rooms
Front Office Manager
Head of Housekeeping
Housekeeping Manager
Assistant Front Office Manager
Guest Relations Manager
Head Concierge
Laundry Manager
Night Manager
Assistant Housekeeping Manager
Assistant Laundry Manager
Florist
Head of Business Centre
Head of Executive Club
Front Desk Supervisor
Housekeeping Supervisor
Laundry Supervisor
Telephone / Telecomm Supervisor
Guest Relations Supervisor
Tailor
Head Butler
Bell Captain
Butler
Concierge
Driver (Front of House)
Front Desk Agent
Business Centre Agent
Executive Club Agent
Bell Attendant
Cleaner
Door Attendant
Driver (Back of House)
Housekeeping Attendant
Laundry Attendant
Telephone / Telecomm Operator
Valet Driver
Human Resources
Head of Human Resources
HR / Recruitment Manager
Head of Learning & Development
Doctor
Government Relations Manager
Housing Manager
Assistant HR Manager
HR / Training Executive
Nurse
Housing Supervisor
HR / Training Co-ordinator
PRO / Immigration Officer
HR Assistant
Housing Attendant
Sales & Marketing
Head of Sales & Marketing
Head of Marketing
Head of Public Relations
Head of Group Conference & Events
Head of Revenue Management
Head of Sales
Assistant Head of Sales
Marketing Manager
Public Relations Manager
Revenue Manager
e-Commerce Manager
Group Conference & Events Sales Manager
Reservations Manager
Sales Manager
Restaurant Marketing Manager
Graphic Designer
Group Conference & Events Sales Executive
Sales Executive
Assistant Reservations Manager
Assistant Revenue Manager
Public Relations Executive
Assistant Sales Manager
Revenue Analyst
Marketing Coordinator
Public Relations Coordinator
Reservations Supervisor
Sales Coordinator
Reservations Agent
2025 Members
Leading hotel groups across all STR service tiers, from economy to luxury, take part in the HIRG EMEA hospitality survey each year.
Abu Dhabi National Hotels
Accor
Aimbridge Hospitality
Aman
Archer Hotel Palace
Auberge Resorts Collection
Belmond
Boutique Group
Clermont Hotel Group
Club Med SAS
Constance Hotels
Corinthia Hotels
Cresta Marakanelo
Crimson Hotels
Dorchester Collection
Dusit Thani Abu Dhabi
Emaar Al Diyafa Hotels
Emaar Hospitality
Four Seasons Hotels & Resorts
Gulf Hotels Group
Hapimag AG
Hilton Worldwide
Hotel Co 51
Hotel Excelsior Venice Lido
Hyatt International
Iberostar Group
IHG
Jumeirah
Kempinski Hotels
Kerzner International
Langham Hospitality Group
Liburnia Hotels & Resorts
Lore Group Amsterdam
Luxury Hotel Partners
Mandarin Oriental Hotel Group
Marriott Hotels International
Melia Hotels International
Millennium & Copthorne Hotels
Minor Hotels
Orascom Hotels Management
Palazzo Versace Hotel Dubai
Radisson Hotel Group
Red Sea Global
Rocco Forte Hotels
Rosewood Hotel & Resorts
Rotana Hotel Management
Rove Hotel
Seibu Prince Hotels and Resorts
Shangri-La International
Shaza Hotels Management
Starboard Hotels
Starwood Hotels
Story Hospitality
Taj Hotels
The Ascott Limited
The First Group
The July
The Peninsula Hotels
The Social Hub
United Hospitality Management
Valor Hospitality
Viceroy Hotel Group
Villa d’Este Hotels
Whitbread – Premier Inn
Wyndham Hotels & Resorts
Wynn Al Marjan Island
Yas Plaza by Aldar Hospitality
Zulal Wellness Resort
2025 Countries
List of countries covered continues to grow.
Europe
Azerbaijan
Austria
Belgium
Bulgaria
Croatia
Czech Republic
France
Georgia
Germany
Greece
Hungary
Ireland
Israel
Italy
Kazakhstan
Malta
Montenegro
Netherlands
Poland
Portugal
Romania
Serbia
Spain
Switzerland
Turkey
United Kingdom
Africa
Algeria
Botswana
Egypt
Ethiopia
Ghana
Kenya
Mauritius
Morocco
Nigeria
Rwanda
Seychelles
South Africa
Tanzania
Tunisia
Middle East
Bahrain
Iraq
Jordan
Kuwait
Lebanon
Oman
Qatar
Saudi Arabia
United Arab Emirates
Key Dates
Participant data collection begins in Q2
Final reports available early Q3
Ready to benchmark your rewards strategy?
Contact us today at [email protected].
