HIRG Conference 2020 – Re-emergence in the ‘new normal’

As the hotel industry re-emerges from the COVID-19 crisis, HR leaders must rethink their employee value proposition and staffing requirements from the ground up. Companies will have to make tough cost-cutting decisions, whilst never losing sight of the human impact on dedicated team members. The measures deployed today will have a tangible impact on the guest experience of tomorrow.

Join us at the Hotel Industry Rewards Group (HIRG) EMEA Conference 2020 to:

  • Hear key industry leaders share their experiences and advice.
  • Tap into RHI’s expertise to decipher data-based decision-making in the ‘new normal’.
  • Roundtable hot topics and network with peers.

Due to travel restrictions, this year’s conference will be held virtually, allowing members around the globe to attend three 2-hour conference sessions over the first two weeks of November. The conference is open to corporate and regional attendees from member hospitality companies, and attendance is at the discretion of the HIRG Steering Committee.


The success of hotel firms in this ‘new normal’ will be based upon bold yet measured changes to their human assets.

       – Andrew MacLeod, Co-Founder and Partner of RHI


The Hotel Industry Rewards Group conducts the most comprehensive hospitality industry reward survey for the EMEA region available in the market. HIRG has partnered with Red House International to manage the annual survey using their fully customized platform – RewardHub. Learn more about the 2021 survey and membership.











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